Role: 

Customer Retention – Non VoiceIndustry Type: 

Building MaterialDepartment: 

Customer Success, Service & OperationsEmployment Type: 

Full Time, PermanentRole Category: 

Non Voice

EducationUG: 

Any GraduatePG: 

Any Postgraduate

Job description

GP HOMES PRIVATE LIMITED is looking for CRM Executive Or Manager to join our dynamic team and embark on a rewarding career journey

• Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company’s CRM system, including data entry, data cleansing, and data segmentation
• Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement
• Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities
• Collaborating with other departments, such as sales and marketing, to ensure
• CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use
• CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experience
• Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

APPLICATION LINK : CLICK HERE