Role:
Customer Retention – Non VoiceIndustry Type:
Building MaterialDepartment:
Customer Success, Service & OperationsEmployment Type:
Full Time, PermanentRole Category:
Non Voice
EducationUG:
Any GraduatePG:
Any Postgraduate
Job description
GP HOMES PRIVATE LIMITED is looking for CRM Executive Or Manager to join our dynamic team and embark on a rewarding career journey
- Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company’s CRM system, including data entry, data cleansing, and data segmentation
- Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement
- Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities
- Collaborating with other departments, such as sales and marketing, to ensure
- CRM system is aligned with business goals and objectivesEnsuring the accuracy and completeness of customer data in the CRM systemProviding training and support to staff members on the use
- CRM systemConducting customer surveys and gathering feedback to improve customer satisfaction and experience
- Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots
APPLICATION LINK : CLICK HERE
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