This is a complete Voice process 100% Work from Home job.
Contact Person-Snehashish- 9330778099
Designation-
Customer Support Associate (CSA).
6months contractual Role
Job Profile-
Customer support advisor will be responsible for customer service and handling online product delivery related enquires from the customer end. Provide and share information with customer by leveraging available tools and information. Via Calling support
Mandatory Criteria-
Minimum HS pass and Freshers can apply
Excellent verbal communication skill in English & Hindi without major MTI
Should not have applied for any Flipkart interview in last 3 months
Customer orientation
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 months after joining
9 hour of the day, 8 hrs. work and 1-hour break
System configuration
Windows 10 or Windows 11
8GB RAM
Must have own Broadband/WIFI
Processor I5 & above
Power backup
Noise cancellation USB headset (Reimbursement will be given for 1000/-)
Interview Rounds-
HR round – General check. – Video Call
Should have a typing speed of 25WPM with 85% accuracy (2 Min)
PMAPS Test
Versant 4 has to be cleared to proceed with further rounds of interview
ECHO Assessment (Voice Interview) Video Call
Payouts
Salary for Freshers – 179447 LPA, 13.1 K/Month Inhand.
NAPS/NATS- 13,500/- Inhand
Salary for minimum 1 Year experience in BPO and 2 yrs. of experience in any service industry candidate – 219447 LPA, 16.1 K/Month Inhand. (Offer letter, Release letter & last 3 months of Payslips mandatory)
30 Days of Training, during Training company will pay Rs. -300/day as a stipend amount and will be credited within 15 days’ post successfully completion of Training & Emp Id creation